Privacy policy

Privacy Policy

Last updated: 21/08/2025

Tour Truck Golf (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a fitting or lesson, or otherwise interact with us.

1. Information We Collect

We may collect and process the following types of information:

  • Personal details: name, email address, phone number, address.

  • Booking information: fitting/lesson details, payment records.

  • Technical information: IP address, browser type, device, and cookies when you use our website.

  • Communication history: messages, emails, or enquiries you send us.

2. How We Use Your Information

We use your information to:

  • Provide and manage bookings for fittings, lessons, and services.

  • Respond to enquiries and provide customer support.

  • Process payments and maintain records for legal and accounting purposes.

  • Improve our website, services, and customer experience.

  • Send important updates, confirmations, or reminders related to your booking.

  • (With your consent) send marketing emails about offers, new products, or events.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract: to provide the services you book.

  • Legitimate interests: to improve services and communicate with you.

  • Consent: for marketing communications.

  • Legal obligation: for tax and record-keeping requirements.

4. Sharing Your Information

We will never sell your data. We may share information with:

  • Payment providers to process transactions.

  • Service providers such as booking systems and email providers.

  • Professional advisors (accountants, legal, etc.) if required.

  • Authorities or regulators where required by law.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined above, or as required by law.

6. Cookies & Google Analytics

Our website uses cookies and similar technologies to improve your experience and analyse how visitors use our site.

We use Google Analytics, which sets cookies to collect information such as:

  • Pages visited, time spent on site, and navigation paths

  • Browser type, device, and general location (not precise address)

  • How you arrived at our site (e.g., search engine, link, or direct visit)

This helps us understand and improve our services. Google may also use this information as described in their own privacy policy.

You can manage or disable cookies through your browser settings. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (where legally permitted).

  • Withdraw consent for marketing communications at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

8. Data Security

We take appropriate measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Tour Truck Golf
Email: tour.truck.golf@outlook.com
Phone: 07972 617555
Address: West End Cottage, Bolton On Swale, Richmond, DL10 6AQ